SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of albarrei (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://albarrei.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The watch as specified, pretty. Very practical.
Using for a week now. Good product, as described. Arrived in US in a week.
Very good, comfortable this is the third buy .. Fast and reliable!
Product as described!! Very good! Very comfortable to wear.
thank youu
1000% recommended 2 time I buy and arrive super fast in 15 days to chile 8va region
As described. Blood pressure monitor is terrible, though. Don't buy it if you want that feature
All ZBS
The product came very quickly, less than a month, quality, good. thanks to the store for the gift I recommend!
I take the second. I recommend the store.
Good. Come quickly. About 2 weeks. I liked everything, thank you.
Packed well, delivery on time
In Nizhny Novgorod for 20 days
I liked the product of friends. The product is made of very good quality plastic. A very solid product. A very stylish model. An hour you'll never take off your arm. I use it lovingly. The shop's communication is very good. They help with all kinds of problems. The store is very good quality. All products of the store are very good quality. I was very pleased with the store. I recommend this store to everyone. This store is a complete brand. Thank you. Friends I like the product very much. The product is made of very high quality plastic. It's a very solid product. It is a very stylish model. A watch you will never get out of your arm. I love it. Communication of the store is very nice. They help with all kinds of problems. The store is very good quality. All the products of the store are of very high quality. I am very satisfied with the store. I recommend this store to everyone. This brand is a complete brand. Thank you.
Hi there. The product is very beautiful packed very well. Very stylish and great model. The watch is very good quality. The store's communication is great. A very honest and relevant store. The products of this store are gorgeous. I 've been buying product from this store for a long time, it's all great. I strongly recommend this store. I am very pleased you will be very pleased. Thank you. Hello. Hello. The product is very beautifully packaged very well. It is a very stylish and wonderful model. The watch is of very good quality. The communication of the store is great. A very honest and relevant store. The products of this store are amazing. I 've been buying products from this store for a very long time, it's all great. I highly recommend this store. I am very pleased and you will be very pleased. Thank you.
Thank you for the excellent work.
I loooove it!! It has some small problems but it's still perfectly fine! Thank you so much for such great !!
Very fast shipping, good quality! Thank you!
it's a really low priced , everything else in the store is also great
Excellent product! Roomy and beautiful!
Fast shipping. Good quality. Advise this store.
I think it is a good price for . happy with the service!
was delivered in 2 weeks. The quality is good. Recommend.
there's no reason to compare with anything else, i'm genuinely happy with the purchase
When I placed my order, discount was significant. It saved me lots of money!